Retailers Should Use Their Online Properties to Offer an Evolved Shopping Experience
A new report from the NPD Group called “E-Commerce Hot Topic,” examines consumers’ attitudes towards online shopping across retail categories. The category that most consumers reported having shopped for online in the past 12 months were books, stationery or office supplies, followed by apparel and consumer electronics. As social media continues to grow in importance, it should be an area where retailers focus on connecting with consumer







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